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Placing an order is easy. Simply browse through our range of products, choose the one that suits your style, order sample swatches to make sure the color would work out for your room, and follow the steps on our website to finalize your purchase.

We accept various payment methods including Visa, MasterCard, American Express, and PayPal. If you have any questions, please Contact Us here

Any duties and VAT are country specific and the receiving party is responsible for any costs accrued.

Thank you for choosing Bel Red Shade for your home decor needs. We understand that keeping track of your order is important to ensure a smooth and seamless shopping experience. That's why we offer a convenient and reliable Order Tracking.

Yes, you can order fabric samples to ensure you choose the perfect material for your space. Visit our samples page to request yours.

We cannot refund in the below:

• Fabric swatches are not returnable.
• Misunderstood the image of the product.
• Items do not fit properly but were made accurately.
• Drapes are too heavy.
• Not the color you wanted.
• Change of mind / No longer wants it.
• Not the quality you wanted.
• Ordered the wrong item by mistake.
• Wrong size. Tolerance size within +/- 1 inch is treated as industry acceptable.
• Order come later than expected.
  Item were ordered by mistake.
• Color variation due to fabric dye lot that naturally occurs.
• Color variation due to adding a liner (compare lined drapes vs unlined).
• Shading rate is not expected.

If you would like to know what conditions we accept returns, see Refund Policy.

We have a 30 day good reason return policy. Late return requests may be denied. We remind you to inspect the product as soon as you receive it. See more details in Refund Policy.

Once we receive and confirm the return package, it will be refunded to your original method of payment within 3-10 days. See more details in Refund Policy.

If you receive your drapery and you have measured incorrectly or want alterations made, the curtains can be returned to our workroom at your cost, and our workroom can make alterations for you for a small fee. See more details in Refund Policy.

Bel Red Shade can only ship to street addresses like an office or home address. We do not ship to AK, HI, P.O. Boxes, or APO addresses including any
business addresses. Please be sure to provide an actual street address
for delivery - orders submitted with a P.O. Box as the shipping address
will not be processed but may still be charged. See more details in Shipping Policy.

The delivery of your product is divided into two processes: the handling time, or time it takes to create your product, generally takes 2-7 business days. Once the order is ready to ship, the standard shipping time takes 7-15 business days. For expedited orders, the express delivery time is 3-7 days. See more details in Shipping Policy.

Standard shipping:
$12.99 for order value under $150.
$17.99 for order value $150 and above but under $300.
Free shipping for order value $300 and above.
Express shipping: $59.99
Shipping for fabric swatches booklets : $13.99

See more details in Shipping Policy.

Bel Red Shade selects and decides the carrier based on the destination country, order package weight, etc. We work with reputable carriers like FedEx, DHL and UPS to ensure smooth delivery. We maintain a direct carrier account with each shipment company to ensure expected shipping services. We can provide door to door service in the Greater Seattle and Bellevue areas.

Our window treatments are designed to be user-friendly, allowing for easy self-installation. However, if you prefer, you can also hire a professional installer.

Yes, all our products come with a detailed installation guide to help you set up your window treatments with ease.

Our products are made from a variety of high-quality materials. Details about the material used for each product can be found on the respective product pages.

Yes, we specialize in custom-sized window treatments. During the ordering process, you will be able to provide the specific measurements for your window treatments.